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Addon Sales

Additional Services & Packages to Enhance Your Solutions

This page contains information about additional services and addon packages that can be sold to existing clients to increase revenue and provide additional value.

SMS Packages & Services

Sender ID Setup

  • Service: Configure and set up SMS sender ID for your business
  • Purpose: Ensure SMS messages display your business name instead of random numbers
  • Target: All clients using SMS marketing features
  • Pricing: One-time setup fee

SMS Credit Packages

  • Service: Bulk SMS credit packages for marketing campaigns
  • Packages Available:
  • Starter: 1,000 SMS credits
  • Professional: 5,000 SMS credits
  • Enterprise: 25,000+ SMS credits
  • Usage: Marketing campaigns, notifications, alerts, confirmations

SMS Credit Monitoring

📊 Weekly SMS Credit Check

Important: For existing clients, always check SMS credit weekly using the link above to identify upsell opportunities and ensure they don't run out of credits.

Payment Gateway Services

Kashier.io Integration

💳 Kashier Payment Gateway

Service: Payment gateway integration and setup Commission: We receive commission for successful referrals Contact Information: - Phone: +20 101 633 1786 - Contact Person: Rania Eid - Email: reid@kashier.io

Process: 1. Refer Client: Introduce client to Kashier payment gateway 2. Follow Up: Ensure client completes contract signing with Kashier 3. Commission: Receive commission upon successful contract completion 4. Support: Provide ongoing support for payment integration

Benefits for Clients: - Secure payment processing - Multiple payment methods - Competitive transaction fees - MENA region compliance - Easy integration with existing systems

Email Services

Email Package Setup

  • Service: Professional email setup and configuration
  • Features: Business email addresses, email hosting, security
  • Target: Clients needing professional email solutions
  • Pricing: Monthly/annual packages

Email Marketing Packages

  • Service: Email marketing automation and campaign management
  • Features: Template design, list management, analytics, automation
  • Target: Clients with email marketing needs
  • Pricing: Tiered packages based on subscriber count

Sales Strategy

When to Offer Addons

  • New Client Onboarding: Introduce addon services during initial setup
  • Regular Check-ins: Weekly/monthly client calls to discuss additional needs
  • SMS Credit Alerts: When clients are running low on SMS credits
  • Feature Requests: When clients ask for additional functionality
  • Contract Renewals: During service renewal discussions

Upselling Techniques

  1. Value Demonstration: Show how addons solve specific problems
  2. ROI Calculation: Demonstrate return on investment for addon services
  3. Bundle Offers: Package multiple addons at discounted rates
  4. Success Stories: Share examples of how addons helped other clients
  5. Free Trials: Offer limited-time trials for new addon services

Client Segmentation for Addons

  • High-Value Clients: Offer premium addon packages
  • Growing Businesses: Focus on scalable addon solutions
  • Enterprise Clients: Custom addon packages with dedicated support
  • SMB Clients: Standard addon packages with self-service options

Revenue Impact

Addon Revenue Potential

  • SMS Packages: 15-25% additional revenue per client
  • Payment Gateway: 10-15% commission on successful referrals
  • Email Services: 20-30% additional revenue per client
  • Combined Impact: 30-50% revenue increase per client

Client Lifetime Value

  • Without Addons: Base service revenue
  • With Addons: Base + addon revenue + increased retention
  • Long-term Impact: Higher client satisfaction and reduced churn

Implementation Process

Addon Setup Workflow

  1. Client Identification: Identify clients who could benefit from addons
  2. Needs Assessment: Understand client's specific requirements
  3. Solution Presentation: Present relevant addon options
  4. Pricing Discussion: Discuss pricing and payment terms
  5. Implementation: Set up and configure addon services
  6. Training: Provide training and support for new services
  7. Follow-up: Regular check-ins to ensure satisfaction

Documentation Requirements

  • Service Agreements: Document addon service terms
  • Setup Guides: Provide implementation documentation
  • Training Materials: Create user guides and tutorials
  • Support Contacts: Document support channels and contacts

Success Metrics

Key Performance Indicators

  • Addon Penetration Rate: % of clients using addon services
  • Addon Revenue: Total revenue from addon services
  • Client Satisfaction: Satisfaction scores for addon services
  • Retention Impact: Impact of addons on client retention
  • Upsell Success Rate: % of addon offers that convert

Tracking Methods

  • CRM Integration: Track addon sales in CRM system
  • Revenue Reports: Monthly reports on addon performance
  • Client Feedback: Regular surveys and feedback collection
  • Usage Analytics: Monitor addon service usage patterns

Best Practices

Client Communication

  • Proactive Outreach: Don't wait for clients to ask for addons
  • Educational Content: Share how addons can solve business problems
  • Regular Updates: Keep clients informed about new addon options
  • Success Stories: Share case studies and success examples

Service Quality

  • Seamless Integration: Ensure addons work smoothly with existing services
  • Quick Setup: Minimize time from purchase to implementation
  • Ongoing Support: Provide continuous support for addon services
  • Regular Monitoring: Monitor addon performance and client satisfaction

Ready to Increase Revenue with Addons?

Start offering these additional services to your existing clients to increase revenue, improve client satisfaction, and build stronger relationships.

📞 Contact Sales: sales@appgain.io 📱 Phone: +20 111 998 5594

Addon sales are a key strategy for increasing client lifetime value and building stronger business relationships.

🤖 Ask Appgain Biz Dev